ARTIMOOD
Terms

Terms & Conditions

What you and we agree to when you commission a piece — written plainly and without ambiguity.

Who we are

ARTIMOOD is a fine art and corporate gifts studio based in Dammam, in the Eastern Province of Saudi Arabia. We handle design, calligraphy and artistic direction, and production is carried out by specialist workshops under our supervision.

The nature of the service

This site is a portfolio and a commissioning channel — not an online shop. It has no cart, no online payment and no automated checkout. Every image and description here shows past work and what we are able to produce; it is not a binding offer for sale.

Quotation and approval

  • Work begins with your enquiry over WhatsApp, after which we send you a quotation specific to your project.
  • We present two initial concepts, with up to three rounds of revision before the design is approved.
  • Production begins only after your explicit approval of the final design, and your approval confirms that the text, logo and dimensions in it are correct.
  • Any change after approval and once production has begun is treated as a new order and may carry additional cost and time.

Prices

Any figure shown on this site is an indicative starting price for the simplest execution in its category, not a final price. The final price is set in the quotation for your project according to size, material, thickness, quantity and method of execution. Original artworks and hand-carved sculptures are priced individually, piece by piece.

Payment

No payment is taken through this site. There is no cart, no payment gateway, and you are never asked for card details at any step. Payment arrangements are agreed within the quotation for your project and confirmed in writing before production begins.

The quotation sent to you sets out: the total amount, what it does and does not include (such as special packaging or shipping), the agreed method of payment, and when payment falls due. We will never ask you for any amount beyond what that quotation states.

If anyone contacts you in ARTIMOOD's name asking for a transfer to an account that does not appear in your written quotation, do not respond — contact us directly on the number published on this page.

Delivery

For most orders the client collects the work directly from the executing workshop and inspects it before taking it. If shipping suits you better, it is agreed within the quotation, which states the destination and any cost.

Inspection on collection and what follows from it are set out in our exchange and return policy.

Timescales

Production runs from same-day delivery to 3–5 days, depending on the type of work and the circumstances of the project. Time is counted from the date you approve the final design, not from the date of enquiry. We do everything we can to meet agreed dates, though matters outside our control — supply delays or workshop breakdowns — may affect them, and we will tell you as soon as we know.

Intellectual property

  • What you give us: your organisation's logos, texts and marks remain its own, and you confirm that you hold the right to use them in the requested work and accept responsibility for that.
  • What we make: ownership of the delivered piece passes to you. The designs, concepts and original drawings we produce remain the studio's intellectual property, and you hold the right to use them for the agreed purpose.
  • Display: we may show images of the work among our portfolio and channels. If you would rather we did not display your piece, tell us in writing and we will honour that.

The certificate of authenticity

A certificate of authenticity is issued exclusively with original artworks and limited hand-carved sculptures, and is not issued for repeat corporate recognition orders. It documents the piece's origin and details; it is not a valuation of its financial worth and not a promise that this will rise.

Exchanges and returns

These are governed by our exchange and return policy, which forms part of these terms.

Governing law

These terms are governed by the laws of the Kingdom of Saudi Arabia, and any dispute is heard before its competent authorities. We may update these terms; the version published at the time you approve your design applies to your order.

Contact

WhatsApp 966569311114 · info@artimood.com

Last updated: 1 August 2026.